Company Overview:

DTB Bank has over 130 branches across Kenya, Tanzania, Uganda, and Burundi, including 24/7 digital branches. We are dedicated to empowering individuals to succeed. Our brand promise, “Achieve More,” reflects our values and commitment to excellence through a diverse workforce.

Job Summary:

Join our team as a Team Lead for Enterprise Applications. In this role, you will lead a diverse team environment, supporting and maintaining Microsoft technologies that enhance our business processes and employee productivity while ensuring security. With a solid understanding of on-prem AD, Azure AD, servers, clients, email, Microsoft Teams, and cloud technologies, you will contribute to new implementation projects.

Responsibilities:

• Serve as a subject matter expert (SME) for the Windows Server Operating System architecture and Active Directory Domain in a mission-critical enterprise production environment.
• Provide Tier 2/3 support for troubleshooting and diagnosing issues related to Microsoft Infrastructure in hybrid environments involving on-premises and cloud platforms.
• Collaborate with internal and external technical engineers to design new solutions and troubleshoot technical problems.
• Independently research and resolve highly complex technical problems.
• Continuously investigate and mitigate security vulnerabilities within Microsoft Infrastructure.
• Perform daily and weekly maintenance routines by proactively addressing alerts from monitoring systems related to the mentioned technologies.
• Manage Microsoft subscriptions, licenses, and identity management through PowerShell, scripting languages, or Microsoft Graph API.
• Develop and implement automated processes to increase efficiency and scalability, reducing manual efforts.
• Adhere to ITIL concepts, including Change Management Process, when making changes to key production systems.
• Assist with documentation creation and modification, including installation and configuration procedures, system documentation, and Standard Operation Manuals.
• Work in parallel with support and ongoing technology projects as assigned.

Requirements:

Qualifications:

• Bachelor’s degree in computer science, computer engineering, MIS, or a related field from an accredited college or university (preferred).

Work Experience:

• Minimum of 3 years of overall IT experience working with Microsoft Identity technologies, including Active Directory, Windows File Services, and Group Policies.
• ITIL v3 Certification.
• Demonstrated progressive advancement in responsibility, including deep troubleshooting technical skills.

Preferred Qualifications:

• Experience with Microsoft Identity technologies, including Active Directory, Windows File Services, and Group Policies.
• Expert knowledge in administering Active Directory (AD) and GPOs.
• Expert knowledge of AD, ADFS, PKI in Windows Server 2012, Windows Server 2012 R2.
• Expert knowledge of DNS, DHCP, WINS, DFS in a Windows 2012 landscape.
• Knowledge of Microsoft Forefront Identity Management, Microsoft Exchange, Quest Active Roles Server (ARS) is preferable.
• Deep understanding of monitoring best practices, preferably with Microsoft System Center Operation Manager (SCOM) experience.
• Extensive experience with infrastructure and server theories, principles, and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g., VMware, HyperV); and LAN/WAN/Firewall/VPN network technologies.

How to Apply: Interested candidates should submit their applications to recruitment2023@diamondtrust.co.tz.

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